Privacy Policy

At Fateh Motors, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when interacting with our website and services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, and email address when you contact us via WhatsApp, phone, or any website forms.
• Interaction Data: Details of your inquiries regarding vehicles, spare parts, or import requests.
• Website Usage Data: Non-personally identifiable information such as IP addresses, browser types, and pages visited, collected through standard analytics tools to help us improve our website performance.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries regarding vehicle pricing, availability, and spare parts.
• To facilitate communication via WhatsApp or phone.
• To process custom import requests from Japan.
• To improve our website's functionality and user experience.

3. Data Sharing and Security

We do not sell, trade, or rent your personal information to third parties. We may share necessary information only with our trusted logistical and shipping partners strictly for the purpose of delivering vehicles or parts you have ordered.

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

4. WhatsApp Interactions

When you choose to contact us via WhatsApp using the buttons on our website, you are subject to WhatsApp's own privacy policies and terms of service. We retain business communications on our professional WhatsApp accounts to ensure quality customer service.

5. Cookies and Analytics

Our website uses standard cookies and analytics technologies to measure traffic and optimize performance. You can choose to disable cookies through your browser settings, though some website features may not function properly.

6. Your Rights

You have the right to request information about the personal data we hold about you and to ask for it to be corrected or deleted. To exercise these rights, please contact our support team.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted directly on this page. We encourage you to review this policy periodically.